Now we know what’s going. The world is really going to be over taken by machines. Google just launched “Cadie” their new Artificial Intelligence program a few hours ago. Wow, I can’t believe it. I know it’s been around for awhile with Uncle Sam, but releasing it to the public is just nuts. Ok, so…
Another very important factor to consider when choosing the location of your call center of is the management. Be very careful not to allow the corporate and upper management personnel to walk all over you. They want your business and will sometimes just tell you what you want to hear in order to get your business.
Finally, you should pay attention to the location of the call center. If your customers are mainly in the United States, the good English is important. One of the best places to match well spoken English and great prices is the Philippines.
If you’ve ever had this problem then you are in luck. I’ve spent about 30 min. searching online for a solution to this problem and I had to read through about 45 different forum posts before finding the right solution. The problem was that everyone else who was experiencing this issue never actually had youtube…